Frequently Asked Questions
Quick answers about authenticity, delivery, payment and orders.
Are your products 100% authentic?
Yes. We supply genuine skincare and aesthetic products. If you have any doubt about a product, message us on WhatsApp and our team will help you.
How do I place an order?
Add the products you want to your cart and tap the WhatsApp order button. Your cart is sent to us as a ready-made message, and our team confirms the details and the price with you directly.
Why do some products show "Price on request"?
Prices can change with stock and quantity, so we confirm the current price with you on WhatsApp before you order.
Do you deliver across Pakistan?
Yes, we deliver to cities across Pakistan. Share your city and address on WhatsApp and we will confirm the delivery details with you.
How can I pay for my order?
Payment is arranged directly with our team on WhatsApp after your order is confirmed. There is no online payment on the website.
Can you help me choose the right product for my skin?
Of course. Tell us about your skin concern on WhatsApp, or browse the Shop by Concern section on our homepage, and our team will guide you to suitable products.
Do you supply clinics and salons?
Yes. We supply skincare and aesthetic products to dermatologists, aesthetic physicians, cosmetologists, clinics and salons. Contact us on WhatsApp to discuss your requirements.
What is Doctor Khan?
Doctor Khan is our own brand of skincare and hair care products, available at Aesthetics Products PK.
Do you also sell aesthetic machines?
Yes. Alongside our skincare range, we supply professional aesthetic machines for clinics. Visit the Aesthetic Machines section or message us for details.
What if there is a problem with my order?
Please contact us on WhatsApp as soon as you receive your order and we will do our best to resolve it. You can also read our Refund Policy for details.